Thank you for shopping with upscnagar.com. We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we are here to help.

Returns

You have 7 days from the date of delivery to initiate a return. To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. To initiate a return, please follow these steps:

1. Contact our customer support team at contact@upscnagar.com to raise a return request.
2. Clearly mention the Order ID and contact details.
3. Our team will contact you as soon as possible.

Please note that customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or damaged product).

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 3-4 days.

Exchanges

If you received a damaged or defective item and would like to exchange it for the same product, please contact our customer support team at contact@upscnagar.com to arrange the exchange.

Non-Refundable Items

Please note that the following items are non-refundable:

• Downloadable or digital products.
• Items that have been personalized or customized.
• Items marked as “Final Sale” or “Non-Returnable.”

Cancellations

If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will cancel it and process a full refund. If the order has already been shipped, you will need to follow our return process.

Contact Us

If you have any questions or concerns about our return and refund policy, please feel free to contact us at contact@upscnagar.com.

Changes to this Policy

We reserve the right to update or modify our return and refund policy at any time. Any changes will be posted on this page with a revised effective date.

By shopping on upscnagar.com, you agree to abide by this return and refund policy.